Managing and thanking volunteers

As well as celebrating your volunteers, make sure you're managing them effectively too.

Volunteers’ Week is a great opportunity to thank your volunteers, but good volunteer management is important all year round.

To help you, here’s some guidance on managing and retaining volunteers, including supervising volunteers, thanking volunteers and developing a volunteer policy.

There’s also links to other practical support for volunteer managers on the NCVO website and some useful posts about volunteering on the NCVO blog.

To access resources, support and information for across the UK, you can also contact our partner organsations in ScotlandWales and Northern Ireland.

Recruiting volunteers

Volunteers’ Week is a good time to generate interest in volunteering, highlight the benefits and show how your volunteers help you to achieve your mission.

For more help, see our guidance on recruiting volunteers.

Or, see the section on recruiting and managing volunteers on NCVO Knowhow.


We frequently run face-to-face training and events about all things volunteering. Browse our volunteer management training.

Quality Standards

Investing in Volunteers (IiV) is relevant for all volunteer-involving organisations.